I must say the vet & nurses(are they called nurses?) are very compassionate and patient with my old girl 🥹 I had a second opinion here and I love that the vet took the time to listen to me, explain what steps can be taken before even needing any surgery of any sorts, and recommending me things to try that are useful. The vet even gave me a syringe without charging me because I wanted to crush medicine and feed my dog, where I have gotten charged for small things like these at other places. Although even if charged it wouldn’t have been much but it’s the gesture that counts for me. After consultation the vet came out to look at my dog’s airway even when she didn’t need to cause our consult was over. It’s the little things like these that make me feel like they actually care and it’s so hard to find that nowadays with so many vet horror stories going around. I am a new customer and I hope to stay as their customer for a long time. Happy that it didn’t feel like a money grab session to just try everything and anything without knowing more about my dog. It’s rare to find vets nowadays who are still so passionate about pets that aren’t even theirs.. I hope this attitude will go on all the way. Even the way the vet talks to the nurses is respectful and I guess it’s the culture here that’s set right. Thank you Frankel vet! Did not get the vet and nurses name but thank you for caring for my old dog 🤍

My dog had a fractured leg the night before and I called them the next morning and they were helpful to slot him in. Dr June recommended best option was surgery with another doctor but I decided a cast will do although she also did explain the pros & cons. During the healing, we went back around fortnightly to have x-rays taken to ensure he’s healing. After 6 weeks, he recovered well and now he’s as active as can be. Thank you Dr June + her team of nurses.

They have a very pretty house cat always sitting at the reception desk.

Dr June was amazing! Brought Wilbur to neuter, the process was fast and he healed really well. Would highly recommend!!