We shopped around extensively before deciding on our chinchilla, because a pet truly is furever.
In Singapore, there aren’t many sellers, so we visited almost all of them. Yet, after shop after shop, something just felt… missing. The chinchillas didn’t quite resemble the ones we had seen in Taiwan, and we were close to giving up.
Then we discovered Fluffloft on Instagram — and immediately felt hopeful again.
From their posts alone, we could tell their chinchillas were different. When we visited, we realised they were so much cuter — with their flatter faces and adorable little “chins.” Best of all, they looked exactly like the photos. No disappointment, no surprises — just pure cuteness.
Valerie was amazing throughout the entire experience. She shared so much helpful information, gave honest advice, and made us feel completely at ease as first-time chinchilla owners.
She even allowed us to handle all the chinchillas we were interested in, which meant so much to us.
One chinchilla in particular stole our hearts. He sat calmly on my daughter’s lap and let us pet him for the longest time.
Valerie also recommended him for our family, and she was absolutely right.
Weeks later, we can confidently say her recommendation was perfect. As inexperienced owners, having a calm and gentle chinchilla made bonding so much easier and more joyful.
We are truly so, so grateful that we found Fluffloft.
Thank you, Valerie, for giving us such a beautiful first chinchilla experience and for continuing to check in on us to make sure we are doing well with our chinchilla.
Fluffloft is highly recommended for anyone looking not just for a pet, but for the right companion. 🐭💖
For a closer look at our chinchilla, you can find his channel on youtube under the handle ‘chinchilla_sg’
Chanced upon their ads on IG and decided to drop by the next day. The shop is extremely clean and well organized, which really reflects the level of care given to the chinchillas. They look healthy, happy, and clearly very well looked after.
Valerie is incredibly detail oriented and genuinely puts the wellbeing of her chinchillas first! you can tell she truly cares and isn’t focused on making a sale~ We went back twice and was completely sold by the cutest little fluffboy 😆🤍
You can tell right away that the chinchillas in this shop are loved and well-cared for. They’re active, curious, and have beautiful, soft fur. Val really have the knowledge patient and willing to takes time to make sure i understand the specific needs of these unique animals. It’s so refreshing to see a pet store prioritize the well-being of their animals above all else. If you’re looking for a healthy, happy chinchilla, this is the place to go!
Grateful to have met Weiting at her cosy space so we got to meet our new Chin friend 🤗 She’s very helpful to us and our kids and patiently answering all our questions, following up with us even after we brought our new Chin home. All her Chins are very well taken care of and she’s always reachable if you have any queries 🙂
Have recently bought an imported chinchilla from Fluff Loft.
She has a sweet temperament and so smart and independent. She explored its cage within minutes and is already toilet trained. No much mess up make cleaning its cage easier. A lovely, happy and quality pet from day one.
The lady shop owner and staff are friendly and know their chinchilla well. She listens to my requirements and introduced this lovely chinchilla to me. Of course I was given opportunities to carry and feel other chinchillas yet I choose my love at first sight chinchilla. Happy chinchilla happy owner (me and my family).
Highly recommend!
Rex the closet gamer
March 17, 2026 at 7:17 pmWe shopped around extensively before deciding on our chinchilla, because a pet truly is furever.
In Singapore, there aren’t many sellers, so we visited almost all of them. Yet, after shop after shop, something just felt… missing. The chinchillas didn’t quite resemble the ones we had seen in Taiwan, and we were close to giving up.
Then we discovered Fluffloft on Instagram — and immediately felt hopeful again.
From their posts alone, we could tell their chinchillas were different. When we visited, we realised they were so much cuter — with their flatter faces and adorable little “chins.” Best of all, they looked exactly like the photos. No disappointment, no surprises — just pure cuteness.
Valerie was amazing throughout the entire experience. She shared so much helpful information, gave honest advice, and made us feel completely at ease as first-time chinchilla owners.
She even allowed us to handle all the chinchillas we were interested in, which meant so much to us.
One chinchilla in particular stole our hearts. He sat calmly on my daughter’s lap and let us pet him for the longest time.
Valerie also recommended him for our family, and she was absolutely right.
Weeks later, we can confidently say her recommendation was perfect. As inexperienced owners, having a calm and gentle chinchilla made bonding so much easier and more joyful.
We are truly so, so grateful that we found Fluffloft.
Thank you, Valerie, for giving us such a beautiful first chinchilla experience and for continuing to check in on us to make sure we are doing well with our chinchilla.
Fluffloft is highly recommended for anyone looking not just for a pet, but for the right companion. 🐭💖
For a closer look at our chinchilla, you can find his channel on youtube under the handle ‘chinchilla_sg’
zofia yeo jingying
March 17, 2026 at 7:17 pmChanced upon their ads on IG and decided to drop by the next day. The shop is extremely clean and well organized, which really reflects the level of care given to the chinchillas. They look healthy, happy, and clearly very well looked after.
Valerie is incredibly detail oriented and genuinely puts the wellbeing of her chinchillas first! you can tell she truly cares and isn’t focused on making a sale~ We went back twice and was completely sold by the cutest little fluffboy 😆🤍
Jason Lim
March 17, 2026 at 7:17 pmYou can tell right away that the chinchillas in this shop are loved and well-cared for. They’re active, curious, and have beautiful, soft fur. Val really have the knowledge patient and willing to takes time to make sure i understand the specific needs of these unique animals. It’s so refreshing to see a pet store prioritize the well-being of their animals above all else. If you’re looking for a healthy, happy chinchilla, this is the place to go!
Aiting Chee
March 17, 2026 at 7:17 pmGrateful to have met Weiting at her cosy space so we got to meet our new Chin friend 🤗 She’s very helpful to us and our kids and patiently answering all our questions, following up with us even after we brought our new Chin home. All her Chins are very well taken care of and she’s always reachable if you have any queries 🙂
Teo Fiona
March 17, 2026 at 7:17 pmHave recently bought an imported chinchilla from Fluff Loft.
She has a sweet temperament and so smart and independent. She explored its cage within minutes and is already toilet trained. No much mess up make cleaning its cage easier. A lovely, happy and quality pet from day one.
The lady shop owner and staff are friendly and know their chinchilla well. She listens to my requirements and introduced this lovely chinchilla to me. Of course I was given opportunities to carry and feel other chinchillas yet I choose my love at first sight chinchilla. Happy chinchilla happy owner (me and my family).
Highly recommend!