Went for a trial and was thoroughly disappointed by how the situation was handled.

tldr gave my budget 💲and they said it fit my budget but realised after my trial that it didnt 🥹, messy handling of communication 📱😥 and got blamed when giving feedback about precautions ⚠️😓

1. Informed them about my budget and checked if they had plans that fit. They had 0 disclosure about the price scheme so I was sure they had both monthly pricing and lesson packages like I’ve seen when checking with other martial arts centres.

However, to my shock, they informed me they only had monthly classes and surprise! It did not fit my budget, it would be great if I was informed of this earlier. But I was asked to pay 30 and go for the trial just to know about the cost. I admit I took the risk even though I didn’t know what type of pricing they had, and I guess it was my fault trusting that they could fit my budget 😅

Tried to talk over whatsapp about it but the lack of sympathy is quite astonishing to be honest 😅

2. Was told that I would be introduced to the prices after the trial and if I didn’t sign up on the spot, there would be no waiver. However, I checked with the trainer after the trial that day and she told me I would be contacted through whatsapp. My trial ended at 12pm, and I waited till 3.30pm without any message from them before I contacted them myself. After which I was left there for about 4 hours before I was introduced to the price at night when I was already asleep.

I understand they may be busy, but telling me there was only waiver if I signed up on the spot/ on the day itself and then taking so long to reply really gave me a lot of anxiety. I felt like my time wasn’t appreciated at all and I was chasing them for a reply. Didn’t sign up after this harrowing experience, so I didn’t know if they would’ve given me the waiver anyway despite what they said.

3. I had rings on my right hand before starting the class and pardon my folly and lack of basic knowledge, but I wasn’t aware that it was very important to remove all the jewelry before wearing the boxing gloves. Sometimes people may forget to remove them too, even if it is basic knowledge. The instructor didn’t inform me of any precautions and there were no signages in the space, so I didn’t remove my rings. During the session, I asked if it was normal if my fingers hurt while punching and the trainer said it might have been because I didn’t have my gloves on. Removed my gloves at the end of the class, saw my ring, and realised it might have been the problem. A short search online made me realise it posed a risk for significant injury!

I gave some feedback over whatsapp because I hoped more precautions would be taken so others wouldn’t be at risk of injury, but lo and behold, I was blamed for it 😅😅

Thanks for reading this lengthy review and I really hope the owner takes these feedback into account. To be honest, I liked that this was a women’s only gym and the class was pretty enjoyable, but my experience communicating over Whatsapp has ruined my impression of this muay thai centre. My experience is stated factually and I did not have the goal of bashing this business. I really wished people had more sympathy and kindness when communicating with others, especially a potential customer.

From the moment I stepped into Encore Muay Thai, I was instantly struck by the incredible energy and camaraderie within its walls. It’s refreshing to find an all-female gym where empowerment, respect, and camaraderie are the pillars.

The coaches at Encore are truly a standout. Each of them brings a unique flavor to their training, ensuring that sessions are not just about mastering techniques but also about staying fit and building endurance. While some coaches dive deep into the intricacies of Muay Thai techniques, others incorporate heart-pumping cardio routines, ensuring a well-rounded workout. It’s evident that each coach is passionate about their craft, and their enthusiasm is infectious.

Another aspect I deeply appreciate is the no-pressure environment. While many gyms push their students to partake in competitions, the ethos at Encore is different. The decision to compete is completely up to the individual. This approach ensures that everyone, regardless of their personal goals, feels included and valued.

But perhaps what truly sets Encore apart is its community. Both the coaches and students are incredibly friendly and welcoming. The sense of sisterhood is palpable, and it’s evident that this community thrives on mutual support and respect.

All in all, Encore Muay Thai isn’t just a gym; it’s a haven for women looking to grow, learn, and find their strength. Whether you’re a seasoned fighter or someone just looking to stay fit, Encore provides the environment, resources, and support to help you achieve your goals. Highly recommended!

A friendly and safe environment for a good workout. I love it that the coaches are systematic in the training and in guiding newbies, putting aside our initial apprehension 😅. Trainees are friendly and helped each other improve. I hv trialed a couple of gyms and settled on a all-female gym (not having to deal with male sweats and BO🫢)