Great gym with a welcoming environment. The equipment is well maintained, and the gym is always clean and organized. I really like the 24/7 access—it makes it easy to work out anytime, even with a busy schedule. The staff are friendly and helpful, and the atmosphere is motivating without feeling overcrowded. Overall, a solid place for both beginners and regular gym-goers. Highly recommended!
I’ve been generally happy with this gym, but my recent experience with their customer service was genuinely disappointing.
My credit card was frozen due to fraud transactions, which already comes with a fair amount of stress. When I explained why the payment didn’t go through, the staff replied, “Knowingly when you have a fraud transaction, may we know why didn’t you update us as well?”
I found the tone unnecessarily accusatory. When someone is dealing with banking fraud, the gym is not the first place they’re thinking of updating — nor should they be expected to. A little understanding goes a long way, but it was noticeably absent here.
Even after providing context, the fee wasn’t waived. So on top of an unempathetic response, the outcome was inflexible for a situation completely outside my control.
Honestly, other than working out at the gym, the management should work out their customer service too. It’s not even about the late fee anymore at this point; it’s the principle.
I’ll pay it, but I’ll also be switching centres. Experiences like this make it hard to stay.
I just joined Anytime Fitness Geylang Bahru, and I’m already really impressed. From the moment I walked in, the staff was welcoming and helpful, making the sign-up process super easy. The gym is clean, well-organized, and has a great variety of equipment.
Even as a new member, I felt comfortable right away. There’s a positive vibe here, and you can tell people are serious about their fitness but also supportive of each other. I’m excited to get into a regular routine and take advantage of everything the gym has to offer. So far, it’s been a great experience!
The gym is clean, well maintained and has all the required equipment. However, it is very small which can make working out feel cramped and suffocating, inadvertently affecting them gains.
Sakthi Nathan
March 19, 2026 at 11:53 amGreat gym with a welcoming environment. The equipment is well maintained, and the gym is always clean and organized. I really like the 24/7 access—it makes it easy to work out anytime, even with a busy schedule. The staff are friendly and helpful, and the atmosphere is motivating without feeling overcrowded. Overall, a solid place for both beginners and regular gym-goers. Highly recommended!
Reina Yeo
March 19, 2026 at 11:53 amI’ve been generally happy with this gym, but my recent experience with their customer service was genuinely disappointing.
My credit card was frozen due to fraud transactions, which already comes with a fair amount of stress. When I explained why the payment didn’t go through, the staff replied, “Knowingly when you have a fraud transaction, may we know why didn’t you update us as well?”
I found the tone unnecessarily accusatory. When someone is dealing with banking fraud, the gym is not the first place they’re thinking of updating — nor should they be expected to. A little understanding goes a long way, but it was noticeably absent here.
Even after providing context, the fee wasn’t waived. So on top of an unempathetic response, the outcome was inflexible for a situation completely outside my control.
Honestly, other than working out at the gym, the management should work out their customer service too. It’s not even about the late fee anymore at this point; it’s the principle.
I’ll pay it, but I’ll also be switching centres. Experiences like this make it hard to stay.
Patrick Seevam
March 19, 2026 at 11:53 amI just joined Anytime Fitness Geylang Bahru, and I’m already really impressed. From the moment I walked in, the staff was welcoming and helpful, making the sign-up process super easy. The gym is clean, well-organized, and has a great variety of equipment.
Even as a new member, I felt comfortable right away. There’s a positive vibe here, and you can tell people are serious about their fitness but also supportive of each other. I’m excited to get into a regular routine and take advantage of everything the gym has to offer. So far, it’s been a great experience!
Favoured Fann
March 19, 2026 at 11:53 amBasic necessity like water not available, water cooler under maintenance for the longest time 🙄
Lucien Lim
March 19, 2026 at 11:53 amThe gym is clean, well maintained and has all the required equipment. However, it is very small which can make working out feel cramped and suffocating, inadvertently affecting them gains.