Made an order and paid on 19 August 2025. Order is still labeled as ON HOLD on website, meaning the payment hasn’t even been processed yet. It’s been 16 days. I have been sending emails to support and admin (during working hours too!) and received absolute radio silence. Does this company even check their emails? I feel like I got scammed. Wouldn’t recommend this store to anyone at all.
I ordered and paid for 10 packets of Love Tofu on 25 Aug but have not received them. Despite several emails, I’ve had no reply. Please update me immediately. At the very least, have the courtesy to respond. My Order#84844
Made two online orders for Burgess Excel Parsley Pieces (80gm packs). The day prior to the scheduled delivery, Seller inform me via WhatsApp to confirm the delivery. On the day of the delivery, the (Seller’s own delivery service) driver called prior to the delivery. Thereafter, my orders were hand-delivered to me in excellent condition. The delivery experience was excellent and my orders were received in very satisfactory condition. Also, many thanks to Seller for including a free gift (lollipop made of Apple stick and hay biscuit) with each of my orders for my piggies! Hope they’ll like them. All paws up 🐾🐾
Teddy, Junior & Kasey fb.me/iLoveTJK
March 17, 2026 at 7:05 pmI am very pleased with the purchase.
Fast delivery.
Good are clean and neat and not dusty like brand new.
Expiry dates are perfect.
T L
March 17, 2026 at 7:05 pmMade an order and paid on 19 August 2025. Order is still labeled as ON HOLD on website, meaning the payment hasn’t even been processed yet. It’s been 16 days. I have been sending emails to support and admin (during working hours too!) and received absolute radio silence. Does this company even check their emails? I feel like I got scammed. Wouldn’t recommend this store to anyone at all.
Sue-Anne Ho
March 17, 2026 at 7:05 pmI ordered and paid for 10 packets of Love Tofu on 25 Aug but have not received them. Despite several emails, I’ve had no reply. Please update me immediately. At the very least, have the courtesy to respond. My Order#84844
Zikry Idraki
March 17, 2026 at 7:05 pmCame as a walk in buyer expecting limited options but I found everything I was looking for.
Chomp Chomp Katze
March 17, 2026 at 7:05 pmMade two online orders for Burgess Excel Parsley Pieces (80gm packs). The day prior to the scheduled delivery, Seller inform me via WhatsApp to confirm the delivery. On the day of the delivery, the (Seller’s own delivery service) driver called prior to the delivery. Thereafter, my orders were hand-delivered to me in excellent condition. The delivery experience was excellent and my orders were received in very satisfactory condition. Also, many thanks to Seller for including a free gift (lollipop made of Apple stick and hay biscuit) with each of my orders for my piggies! Hope they’ll like them. All paws up 🐾🐾